A Complete Guide to Non-Emergency Medical Transportation (NEMT) and Software Solutions
Non-emergency medical transportation is much more than a ride—it’s a critical link in the chain of healthcare access.
October 30, 2025
NEMT
Success Story of Greater Chicago Transit
Greater Chicago Transit uses MediRoutes Notifications and Where’s My Ride (WMR) for real-time ride updates
June 12, 2025
3
min read
Greater Chicago Transit is a well-established NEMT provider based in the Chicagoland area. Before implementing MediRoutes’ Notifications feature, they struggled with inefficiencies, including a high number of no-shows, excessive customer service calls, and delayed pickups. After adopting MediRoutes’ Notifications and Where’s My Ride (WMR) solutions, they saw significant improvements in both operational efficiency and customer satisfaction.
Services Rendered
The implementation of MediRoutes Notifications and Where’s My Ride (WMR) for real-time ride updates provided the client with the following benefits:
- Comprehensive notification system
- Enhanced service experience
- Positive passenger engagement
To learn more about how GCT saved time and money with Notifications, download the case study below:
